Identify the product
Include the model, serial number and proof of purchase.
Warranty
A clear path
to support.
Start with the device, your order details and a description of the issue.
One place
to begin.
Report the issue to XO so the applicable product terms and next steps can be checked.
Ask about warrantyDescribe the issue
Explain what happened and stop using a device that may be unsafe.
Wait for instructions
Do not dismantle, modify or send back a unit without guidance.
Coverage is model specific.
Warranty duration, exclusions, shipping responsibility and remedies await the final product terms. No coverage period or free repair entitlement is established by this preview.
Human movement, amplified
Let us help you
move forward.
A direct conversation about your system, your requirements or your support question.